Originally Posted by
DinAlot
Update: improper stringing and/or incorrect string pattern voids warranty.
We've had a significant number of warranty claims in the past few months. We have honored every claim even though we did not physically receive the racket back for inspection. Panda believes most of these damaged rackets are due to improper stringing and/or an improper string pattern as shown in the attached image below.
Panda has throughly tested the rackets at their limits and has had some of the strongest, hardest hitters and extreme racket breakers torture test the rackets. In fact, to date, strung at 30-35lbs ECP, from all the testers, not one Panda Power racket has broken from a mishit or at the shaft. The only damage were two U2s broken at the handle by Panda.
Because of this, we need to update the warranty claim. If there is a claim:
1) Need to return the racket back to the distributor where the racket was purchased.
2) Distributor will contact Panda and go from there
3) The Warranty will be automatically void if:
a) You cut and remove the string or alter the racket in any way.
b) If the string pattern is radical or not proper
c) Clashing and/or abuse of the racket is found/determined
Thank you for your continued patronage and consideration.
Best regards and grace be with you,
Daniel Chien
DC Badminton - Panda Power Rackets